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Behind every fast-moving queue at a Dunkin’ location in Seattle lies a quiet revolution—one driven not by extra staff or new technology, but by a deceptively simple behavioral shift: staggered exits. The hack, now circulating among local operators and franchisee trainers, slashes average wait times by nearly 50%—not through automation, but through psychological precision. It’s not just about speed; it’s about reengineering human flow.



This hack exposes a hidden truth: in fast-casual service, the bottleneck is rarely the machine—it’s the human rhythm.

Behind every fast-moving queue at a Dunkin location in Seattle lies a quiet revolution—one driven not by extra staff or new technology, but by a deceptively simple behavioral shift: staggered exits. The hack, now circulating among local operators and franchisee trainers, slashes average wait times by nearly 50%—not through automation, but through psychological precision. It’s not just about speed; it’s about reengineering human flow.






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